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By Arnav Patel 311 Service Citizen Engagement GovTech Reputation Management

18 May: 311 Service Request over a Chatbot

In September 2018, Domino’s launched a nationwide marketing campaign called Paving for Pizza. The basic premise was that potholes were…

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By Levi Worts GovTech IT Support Reputation Management

08 May: Creating a Self-Help IT Desk using Chatbots

If you’ve ever worked in IT support, you know that organizations across the world waste a massive amount of time…

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