A 20-minute audit of FDIC DRR’s most recent failed bank webpage and comparison to Skycivic’s proposed solution. This webinar recording gives a detailed breakdown of DRR’s failed bank and lien release webpages as they are presented now. Additionally, it showcases two chatbots from Skycivic demonstrating how the information can be distributed and services can be automated.
About the speaker
Like all good love stories, Levi’s tryst with chatbot creation began in the most romantic setting on earth: the DMV. In 2017, while working for the Montana Department of Justice, Levi created an extensive chatbot customer support system for the DMV that dropped call volumes by 15%, cut average wait times by hours, and most importantly reduced the number of frustrated citizens venting their anger on overworked government employees.